Lean Six Sigma Black Belt
Lena
Operations & Systems Consultant · 11 years in operations and delivery
Fees
Availability
Accepting new clients
Turn off and the calendar shows a waitlist instead of open times.
Profile bio
Toolkit
How Lena works
The tools this specialist runs, the plan templates they start from, and real examples of the work.
Lena's tools
Process map & cycle time
Computes step time, queue time and the bottleneck.
SOP builder
Computes checklist, quality bar and escalation per process.
Automation payback
Computes hours saved per month vs. setup cost.
Plan templates · 2026 figures
Bottleneck teardown
Finds the constraint and the three fixes in order.
SOP & cadence pack
Written procedures plus the weekly operating rhythm.
Case studies
Founder-dependent studio
Situation: Every project routed through the founder; delivery slipped on 40% of jobs.
Work: Mapped handoffs, wrote six SOPs, moved approvals to a weekly gate.
Outcome: On-time delivery to 92% and 11 founder hours a week returned.